Measure Net Promoter Score for your practice

There may be data you track outside of your PMS that you would want to be analysed in your dashboard. Dataplayer can easily help you with that by integrating with files such as Google Sheets or Excel. 

One metric our users love tracking is the Net Promoter Score (NPS). NPS helps to measure the loyalty, satisfaction, and enthusiasm of the practice patients by asking them one simple question: “On a scale from 0 to 10, how likely are you to recommend our practice to a friend or colleague?”

Tracking this metric for your practice, and analysing it per practitioner or appointment type, can help you identify important insights such as opportunities for growth, referrals or marketing of a certain service at a specific time during the year; practitioners that do not get good ratings and need training, etc. 

You just need to track it in a file, and Dataplayer automatically analyses and updates it on the dashboard reports. If you don’t use NPS Score, but you’d like to keep track of another metric, file integration can always help.

Purchase Manual File Integrations from our Store.