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How to

Connect Dataplayer to your XERO account
ALL | How to

Connect Dataplayer to your XERO account

ByDP February 12, 2024

Dataplayer transforms your raw data from XERO into insightful visualisations and reports which help to keep track of your KPIs and make informed business decisions.

Read More Connect Dataplayer to your XERO accountContinue

Connect Dataplayer to your Cliniko account
ALL | How to

Connect Dataplayer to your Cliniko account

ByDP February 12, 2024February 12, 2024

Dataplayer transforms your raw data from Cliniko into insightful visualisations and reports which help to keep track of your KPIs and make informed business decisions. 

Read More Connect Dataplayer to your Cliniko accountContinue

How to request a custom report
ALL | How to

How to request a custom report

ByDP October 30, 2023October 30, 2023

Our dashboard reports give you great insights for the practice, but if you want to look at data in a different level of detail or add a new KPI, you can request it through the store. Our team of business analysts review your request and prepare a report that best fits your requested goal.  How…

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From our reports: Rebook Rate
ALL | How to

From our reports: Rebook Rate

ByDP October 30, 2023October 30, 2023

We have added some new reports to the dashboard and we can get into how we can interpret the Rebook rate report. It helps measure the amount of patients who have booked another appointment in the future. By looking at it by practitioner or appointment type, you can notice if there is room for improvement…

Read More From our reports: Rebook RateContinue

Set targets for practitioners
ALL | How to

Set targets for practitioners

ByDP June 29, 2023August 9, 2023

All our users can set targets for their practice to track their revenue progress, appointment numbers, cancellations, and DNAs.

Read More Set targets for practitionersContinue

Measure Net Promoter Score for your practice
ALL | How to

Measure Net Promoter Score for your practice

ByDP June 29, 2023August 9, 2023

NPS helps to measure the loyalty, satisfaction, and enthusiasm of the practice patients.

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From our reports: Practitioner Utilisation Rate
ALL | How to

From our reports: Practitioner Utilisation Rate

ByDP June 29, 2023August 9, 2023

We calculate the utilisation rate per practitioner as the percentage of billable appointment hours divided by their total availability. 

Read More From our reports: Practitioner Utilisation RateContinue

Improving performance: Practitioners’ dashboards
ALL | How to

Improving performance: Practitioners’ dashboards

ByDP March 17, 2023August 9, 2023

The practitioners’ dashboard allows them to have an overview of their individual data on appointments, patients, revenue, and performance.

Read More Improving performance: Practitioners’ dashboardsContinue

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